Reach Out to Us
Patrick Spins support is on hand to help with questions about your account, deposits, withdrawals, technical concerns, or general feedback. If you need assistance with account-related issues or want help setting limits, our team will reply promptly. For quick help, contact PatrickSpins using the channels below. We aim to resolve routine enquiries within working hours and provide clear guidance for more complex cases.
| Department | Contact |
|---|---|
| Customer support (email) | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 0821 |
| Working hours | Mon–Fri, 09:00–18:00 |
Our customer support team handles account queries, payment questions and technical faults. Use [email protected] for urgent issues, [email protected] for general enquiries and [email protected] for partner requests. Calls are handled during office hours and written enquiries are monitored outside those times.
Contact Us by Email
Email is our preferred contact method for detailed requests, account-related issues or cases that need supporting documents. Please send a message to [email protected] with a clear subject line and up-to-date contact details so we can locate your account and avoid delays. Attach any relevant files and note preferred contact times to help our team respond quickly and accurately.
Send Us a Message
Response Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. Simple account and payment questions are usually dealt with same day; more complex cases such as security checks, KYC reviews or dispute investigations can take longer depending on the issue and third-party processing times. We'll keep you updated at every step.
Feedback
At Patrick Spins we welcome your feedback, suggestions or ideas to improve the site. Please tell us what works and what could be improved, and every comment is read carefully and used to shape updates to games, payments and support. Your input helps PatrickSpins deliver a smoother, more reliable experience for all players.