Privacy Policy

Welcome to the Patrick Spins Privacy Policy. This page explains how we collect, use and protect your personal information when you register, play or interact with our site. We take user privacy seriously and describe below the categories of data we process, why we process it and the choices available to you.

Types of data we collect

We collect a range of information needed to deliver our services, process payments and keep accounts secure. Data falls into three main categories detailed below.

Personal data

Personal data includes your name, date of birth, email address, postal address and any identity documents you provide for verification. We also collect account credentials such as username and password. This information is used to create and manage your account and to meet verification and anti-fraud checks.

Technical data

Technical data covers information automatically collected when you use the site, such as IP address, device type, browser, operating system, screen size, language preference and log files. We may also collect device identifiers for security and performance monitoring.

Transactional data

Transactional data relates to your account activity and payments. This includes deposits, withdrawals, bet and play history, transaction IDs and the payment methods you choose. We record transaction timestamps and balances to manage payments and resolve disputes.

How we use your information

We use your data to operate and improve our services, to process payments, to verify identities and to detect and prevent fraud. We may also use aggregated or anonymised data for analytics and service development. We will not use your personal data for marketing unless you have given consent or where permitted by law.

Data protection practices

We store personal information on secure servers and use appropriate technical and organisational measures to protect it from unauthorised access, loss or misuse. Access to personal data is limited to authorised staff and third-party service providers who need the information to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, deliver functional features and measure site performance. You can manage cookie settings through your browser. Some essential cookies are required for account security and cannot be turned off without affecting site functionality.

User rights

You have rights regarding your personal data, including the right to access, correct and request deletion of information we hold about you, subject to applicable legal and regulatory obligations. You can also object to some processing operations or request restriction where permitted.

Access, correction and deletion

To request access, correction or deletion of your personal data, contact our support team. We will respond to requests in line with applicable law and may need to retain certain information for record-keeping, compliance or to resolve disputes.

Information sharing and third parties

We share data with payment processors, identity verification providers, analytics services and other trusted third parties to operate the service. We require these partners to protect data and process it only for agreed purposes. We may also disclose information where required by law or to prevent fraud and abuse.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Please review this page regularly to stay informed about how we handle personal information.

Questions or requests should be sent to [email protected]. For brand references in our service, you may see PatrickSpins used in technical or account contexts as an alternative form of the site name.